Fomo7 Privacy Policy – How We Protect Your Personal Data in Pakistan

This Privacy Policy describes how Fomo7 ("we", "us", "the Platform", "Fomo7") collects, processes, stores and protects the personal information of all registered users and visitors of fomo7.best. Fomo7 is an online gaming and entertainment platform that serves players across Pakistan.

We understand that handing over your personal information to any platform requires trust. That trust is something we at Fomo7 take very seriously. This policy is written in straightforward language so that any Pakistani player can read it, understand exactly what happens to their data and make informed decisions about their use of the platform.

By registering a Fomo7 account or using any part of the platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. If you have any questions about this policy or about how Fomo7 handles your data, please contact us at support@fomo7.best.

Fomo7 collects personal data through several channels: information you provide directly during registration, data generated automatically through your use of the platform, and information shared with us by our payment and identity verification partners where required.

What We Do Not Collect: Fomo7 does not collect full payment card numbers, mobile wallet PINs, bank account credentials or biometric data. We do not request your home address unless specifically required for an advanced verification process, and we never collect data relating to your political views, religion or other sensitive categories unrelated to gaming.

Fomo7 collects personal data only where there is a clear, legitimate reason to do so. The primary purposes for which we process your data are:

• Account Creation and Management: To register your Fomo7 account, verify your eligibility, manage your login credentials and maintain your account settings and preferences.
• Age and Identity Verification: To confirm that all players are aged 18 or above and that the identity provided during registration is genuine. This is a regulatory and safety requirement that Fomo7 takes seriously.
• Payment Processing: To facilitate deposits and withdrawals in PKR via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard. Transaction records are maintained for legal and reconciliation purposes.
• Responsible Gaming: To monitor account activity for signs of problem gambling behaviour, enforce deposit limits and self-exclusion periods you have requested, and reach out proactively when patterns suggest a player may need support.
• Platform Security and Fraud Prevention: To detect and prevent unauthorised account access, multiple account creation, bonus abuse and other fraudulent or abusive behaviour on the platform.
• Customer Support: To investigate and resolve queries, complaints and disputes submitted by players, and to maintain records of support interactions for quality assurance.
• Platform Improvement: To understand how Pakistani players use Fomo7's features – aggregated and anonymised – so that we can improve the user experience over time.
• Legal and Regulatory Compliance: To comply with any applicable legal obligations, including retention of financial transaction records and responding to lawful requests from regulatory authorities.

Fomo7 shares your personal data only where necessary to deliver our services or where legally required. We do not sell personal data to any third party under any circumstances. The categories of third parties who may receive limited personal data from Fomo7 are:

• Payment Service Providers: Easypaisa, JazzCash, NayaPay, SadaPay, bank payment gateways and card processors receive only the transaction details necessary to process your deposit or withdrawal. These providers have their own privacy policies and security certifications.
• Identity Verification Services: Where enhanced identity verification is required, Fomo7 may use a certified third-party KYC (Know Your Customer) provider. Only the minimum data required for verification is shared.
• Live Casino Studio Providers: Providers such as Evolution Gaming, Pragmatic Play Live and Ezugi operate the live dealer tables accessible through Fomo7. Your username and session data may be visible to these providers during live game sessions, but no financial data is transmitted.
• Technology and Hosting Partners: Fomo7's platform infrastructure is supported by cloud hosting and technology partners who operate under strict data processing agreements that prohibit them from using Fomo7 player data for any independent purpose.
• Legal Authorities: Where Fomo7 receives a valid legal order requiring disclosure of player data, we will comply with that order to the extent required by law, and where permitted, will notify the affected player.

Fomo7 stores all player data on secure servers protected by multiple layers of technical and organisational security controls. The specific measures we have in place include:

• SSL/TLS Encryption in Transit: All data exchanged between your browser or app and Fomo7's servers is encrypted using industry-standard SSL/TLS protocols. This protects your data while it is moving across the internet.
• Encryption at Rest: Sensitive data stored in Fomo7's databases – including passwords (stored as salted hashes) and identity documents – is encrypted at rest using AES-256 standard encryption.
• Access Controls: Access to player personal data within Fomo7 is restricted on a strict need-to-know basis. Only staff whose job functions require access to specific data categories are granted that access, and all access is logged.
• Regular Security Audits: Fomo7's platform undergoes regular security assessments by qualified professionals to identify and address vulnerabilities before they can be exploited.
• Breach Response Protocol: In the unlikely event of a data breach affecting player information, Fomo7 has a documented incident response plan. Affected players will be notified as quickly as practicable and steps to contain and remediate the breach will be initiated immediately.

Despite these measures, no internet-based system is completely immune to security threats. Fomo7 takes all reasonable precautions, but we encourage all players to use strong, unique passwords for their Fomo7 account and to enable any available account security features.

Fomo7 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal obligations. Our general retention periods are:

• Active Account Data: Retained for the duration of your active relationship with Fomo7 and for a minimum of 5 years following account closure, to satisfy financial record-keeping requirements.
• Transaction Records: Financial transaction logs are retained for a minimum of 7 years in compliance with standard financial record-keeping practices.
• Identity Verification Documents: Retained for the period required by applicable anti-money laundering and know-your-customer regulations, typically 5 years from the date of verification.
• Support Correspondence: Records of customer support interactions are retained for 3 years to support quality assurance and dispute resolution processes.
• Inactive Account Data: Accounts with no activity for 24 consecutive months may be archived. The personal data associated with archived accounts is retained in reduced form for the minimum legally required period before deletion.

When data reaches the end of its retention period, Fomo7 deletes or anonymises it securely using processes that render it unrecoverable.

Fomo7 uses cookies and similar browser-based technologies to make the platform function correctly and to understand how players use it. A cookie is a small text file stored on your device by your browser. Here is a breakdown of the cookies Fomo7 uses:

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may impair your ability to log in and use certain features of the Fomo7 platform. Fomo7 does not use advertising or cross-site tracking cookies.

As a Fomo7 player, you have several rights in relation to your personal data. You can exercise any of these rights by contacting our support team at support@fomo7.best. We will respond to all verified privacy rights requests within 30 days.

Fomo7 is strictly an 18+ platform and is not intended for use by anyone under the age of 18. Fomo7 does not knowingly collect personal data from minors. If a registered account is found to belong to someone under 18, that account will be closed immediately and all personal data associated with the account will be deleted in accordance with our data retention policy.

If you are a parent or guardian and believe that a minor in your care has registered a Fomo7 account, please contact us immediately at support@fomo7.best. We will investigate and act promptly.

The Fomo7 platform may contain references to, or functionality provided by, third-party services including live casino game studios, payment processors and identity verification providers. While Fomo7 selects these partners carefully and requires them to maintain appropriate data security standards, we do not control the privacy practices of third-party organisations and are not responsible for how they handle personal data on their own platforms.

Fomo7 does not embed social media tracking pixels, third-party advertising networks or cross-site analytics tools on the platform. The only third-party technologies present on Fomo7 are those directly necessary to deliver the gaming, payment or verification services described in this policy.

Fomo7 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or the services we offer. When material changes are made, we will notify registered users via their registered email address and/or through a prominent notice on the platform before the changes take effect.

The date of the most recent update is displayed at the top of this page. We encourage you to review this policy periodically to stay informed about how Fomo7 protects your data. Your continued use of the Fomo7 platform after any update to this policy constitutes your acceptance of the revised terms.

If you have any questions, concerns or requests related to this Privacy Policy or the way Fomo7 handles your personal data, please get in touch with our team. We are committed to responding to all privacy-related enquiries promptly and clearly.

For issues specifically related to your Fomo7 account – deposits, withdrawals, bonuses, responsible gaming tools – please also visit the FAQ page which covers the most common player queries in detail.